Course Content

• Course Introduction
  • Course introduction
  • Now you are working from home
  • Advantages, disadvantages, opportunities and challenges
  • Following company policies
  • Pets and working at home
• Computers and Display Screens
  • Workstation overview
  • Workstation comfort
  • How not to work from home
  • Computers and working remotely
  • Workstations
  • The importance of DSE
  • Workstation - DSE and VDU Safety
  • Display screens
  • Furniture
  • Mobile devices
  • Remote working and printing
• Communication
  • Ways to communicate online
  • Types of communication skills needed
  • Resources needed to work remotely
  • Staying connected
  • Using remote communication tools
  • Using Facetime
• Keeping Data Secure
  • Keeping information secure during remote working
  • Suitable passwords
  • Private browsing
  • Protecting your computer
  • What is a VPN
  • External data drives
  • Backing up data
  • Multi-factor authentication
  • Cybercrime
  • Phishing and Malware
  • Business Email Compromise
  • Text and phone scams
• Mental Health and Stress
  • Identifying stress when working from home
  • What Causes Stress?
  • Reducing stress for employees
  • Mental Health definition and terminology
  • Early signs and symptoms of mental ill health
  • Who can be affected and what are the common triggers
  • Types of mental ill health
  • Signposting examples
• Training Online and Virtually
  • How can you keep training and working at home
• Video Meetings
  • Opening a Zoom account
  • The Zoom dashboard and getting started
  • Hosting a Zoom meeting
  • Improving your video
  • Solving problems during online communications
• Teams, Tasks and Time Management
  • What is time management?
  • Team goals
  • Reviewing your tasks
  • Resources to complete tasks
  • A healthy time management system
  • Working Independently
• Health and Safety
  • Working safely remotely
  • Importance of Health and Safety
  • The Accident Triangle
  • Why prevention is important and what can be done
  • Basic First Aid Advice
  • When an Accident Happens
  • RIDDOR and Accident Reporting
  • The Fire Triangle
  • Why Manual Handling is Important
  • Slips, Trips and Falls
• Working While Travelling
  • Working from a car
  • Tethering your phone to your computer
  • Public Wifi
• Course Summary
  • Course Summary